When it comes to workplace technologies, companies rely on the CIO. In fact, this has been the case for the last 30 years. However, thanks to the migration of business applications and cloud storage, this position is becoming less important.
Therefore, companies are encouraged to create new positions. Chief Production Officer — or CPO for short. This position oversees these services and ensures that the organization is achieving its goals.
Since this is a new title, you may feel a little uncomfortable about creating such a position. But here are six reasons why your company needs a CPO.
CIO and IT positions have evolved.
In the early 1980s, CIOs focused primarily on enterprise technology projects such as accounting and other financial process automation.
As technology has advanced, CIOs have been responsible for supporting the transition from traditional “analog” businesses to digital businesses.
Today, these roles go beyond traditional management. You must also have corporate financial capabilities, legal and compliance expertise, data management skills, project management, and know-how to work with vendors and partners.
Simply put, current CIOs or IT managers do not have the knowledge and skills to use technology quite like cloud at home unless they are always aware of the latest trends.
streamline multiple departments.
With the move to the cloud, the service no longer works in the silo. Instead, most tasks involve multiple departments.
For example, consider onboarding staff. Employee, financial, legal, and IT involvement is required to ensure that employees can work well, such as logging into an online portal. It also ensures that employees receive salaries and benefits. With the right technology, these services can be defined, structured, and automated.
The same applies to customers. Today, marketing and sales teams need to work together to move the customer funnel into sales. That way, when the marketing team hands the lead to the sales department, you get all the important information you need to close the sale.
Manage virtual teams.
It’s no surprise that more and more people are working remotely. In fact, Gallup discovered in 2016 that 43% of Americans spend time working remotely. At my company, Calendar and Due, the entire team works remotely, but there is an office where people can come in when needed.
Virtual teams tend to be happier and more productive, but they still need some structure. And CPO appears. They not only get the best collaboration, cloud-based tools but also manage projects and motivate virtual teams
Evaluate existing production tools and apps.
There is no shortage of tools to increase the productivity of the company. But how effective are these tools? These tools may not be as effective as you believe — this is a waste of time and money.
I have tried thousands of tools and here are some good things I really like. Usually you start with a trial for each tool and give good results.
Each tool has at least one team member (in this case a CPO) assigned to perform the test. If you want to improve productivity or income, you usually maintain it. If not, it’s gone. This person knows how to evaluate each tool efficiently.
Analyze small data.
If you’re like most organizations, you’ve probably collected and analyzed big data for many years. But do you pay attention to the little data in front of you?
This type of data provides insights such as the most time-consuming tasks for employees and what can be done to improve productivity. By measuring key analytics, you can measure everything from the time it takes to answer customer questions the way employees spend their days.
Once you have this data, you can create and launch an automated system that can handle tasks ranging from service desk requests to contract review to meeting schedules.
Improve competitive business.
According to a survey conducted by Harvard Business Review Analytic Services, 74% of companies believe that cloud computing has provided a competitive advantage. It’s not so shocking. After all, the cloud allows them to “take opportunities faster” than their competitors.